Technical Support Services
NREL experts provide technical support services related to energy use and future scenarios for U.S. state, local, and tribal jurisdictions when there are not federally supported programs available.
Jurisdictions can access these services via streamlined contracting terms and set pricing between $2,000 and $20,000 depending on the service.
You can explore federally supported options under Decision Support.
Service | Technical Support | Duration | ||
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Ask an Expert | Answer questions about technology, policy, and regulations related to renewable energy, energy efficiency, and sustainable transportation | Up to 6 hours | ||
Support Options Service Deliverables |
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Technical, Policy, and Regulatory Overview | Help a jurisdiction better understand options for accomplishing energy-related goals. Recommend following Ask an Expert support to maximize usefulness. | Up to 40 hours | ||
Support Options Service Deliverable |
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Custom Data Development for Jurisdictions | Customized analysis and training on NREL’s LEAD, SLOPE, or other data portals or tools. Recommend following Ask an Expert support to maximize usefulness. | TBD | ||
Support Options If more than one question is requested, additional support can be purchased by increasing quantity of this service. Service Deliverable |
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Expert Participation in Technical or Advisory Committee | NREL expert's sustained participation in an ongoing jurisdictional technical or advisory committee on a specific topic. Recommend following Ask an Expert support to maximize usefulness. | Up to 44 hours+ | ||
Support Options Service Deliverables |
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Technical Review of Request for Proposal | NREL expert review of request for proposal (RFP) to refine the technical aspects of the RFP to improve responses. | Up to 2 hours of calls | ||
Service Deliverables |
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Technical Review of Proposals in Response to RFP | NREL expert advice as a non-voting technical review member on the proposal review committee. Recommend following Technical Review of Request for Proposal service. | Up to 40 hours + | ||
Support Options Service Deliverables |
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Travel | In-person, NREL expert services. | TBD | ||
Service Deliverable |
Contracting Terms and Conditions
These technical support services are limited to the services described above and do not include modifications to tools, development of new tools, or requests for program design. Services are limited to state, local, and tribal government decisions using NREL’s existing ecosystem of tools.
See the Terms and Conditions for State, Local, and Tribal Technical Support Services.
Contact
If you represent a state, local, or tribal government and are interested in NREL technical support services, pricing, and process, contact STAT@nrel.gov.