NREL's Technology Transfer Ombuds offers an informal process to help resolve issues and concerns regarding the laboratory's technology partnership, patent, and licensing activities. As a designated neutral party, our ombuds provides confidential, resolution-focused services.
Through the ombuds process, we encourage collaborative techniques such as mediation to facilitate the speedy and low-cost resolution of complaints and disputes, when appropriate.
The NREL Ombuds does not:
The ombuds also does not replace, override, or influence formal review or appeal mechanisms, or serve as an intermediary when legal action is involved or when legal counsel represents a party.
If you'd like to discuss an issue or concern about our technology transfer activities, contact NREL's Ombuds Carolyn Noorbakhsh at 800-588-2336.